Blog posts

Leveraging Facebook to Build Brand Awareness and Drive Online Sales

Over the last couple of years, Facebook has evolved from a college photo-sharing website to the leading social media platform for sales promotion, advertising, and interactive marketing. Facebook is growing at a very rapid pace and online retailers are looking for ways to leverage Facebook as a channel to expand their online presence and acquire more customers.

    Most Internet users have made Facebook part of their everyday lives and according to comScore, members of social networking sites spend 1.5x more time online than the average Internet user. With more than 500 million users and over 50 percent of those logging on at least once a day, Facebook is now at the center of social media map.

      Companies savvy enough to tap into social networking have a Facebook presence and are enjoying an early adopter advantage. If Facebook is not currently part of your marketing mix, it’s time for you to start tapping into the advantages and opportunities that Facebook has to offer.

        Does Advertising on Facebook Make Money?

          Facebook allows businesses to create pages and self service ads to spread the word about themselves and pull users to interact with your company and brand. Facebook is the most visited site in the US with 7.1% of all web traffic. Facebook visitors spend more money online than average Internet users.

            Facebook fans of a brand generate greater lifetime value as customers than non-fans. Fans on average spend $71.84 more annually on consumer products than non-fans do. They are 41 percent more likely to recommend products and 28 percent more likely to continue using them, according to Forbes magazine. With numbers like these, ignoring Facebook isn’t really an option anymore for online retailers.

              By engaging with consumers on Facebook and getting them excited about the brand, retailers have an unprecedented opportunity to inspire customer loyalty, and generate higher revenues and profits.

                Unique Dynamics Associated With Social Commerce and Merchandising

                  Marketing your company and your products on Facebook can be more cost effective than most other marketing channels. Advertising and promotion on Facebook is easy. When you post a promotional message on your company’s Facebook fan page, it is shown in the status stream of all your fans and they can then share it with their friends. When a Facebook user becomes a fan of your company, your company page is shown on their profile page and in their status stream to all of their friends. This is a great way to advertise your brand virally at no charge.

                    Unlike emails, which need to be opened, Facebook posts are shown to your fans without being opened; they are displayed in the same feed as all their other friends’ status updates. And there is no limit on how many posts or status updates you can make on Facebook. This can be a very powerful marketing tool if executed correctly. No matter what you sell online, Facebook allows you to effectively market your business. Promoting your products and services on Facebook is free, convenient, and fun.

                      Bing and Facebook: Search Engines Are Becoming Social Friendly

                        Bing and Facebook recently partnered to integrate Facebook data into BING’s search results page. This trend is expected to continue and Facebook data will begin influencing search engine results in a greater way.

                            This article is intended to give you the basics on how to get up and running with a Facebook fan page and real world examples of how to effectively market your online store through Facebook.

                              Luring Fans

                                Attracting fans is not a terribly difficult task. You should link your Facebook fan page from all of your web sites and profiles. Even in all your offline marketing materials, you should suggest your current and prospective customers to follow you on Facebook.

                                  More ideas:

                                  • Add a Facebook Fanbox to your site or blog.
                                  • Run Facebook Ads promoting your company fan page.
                                  • Reward your customers with a discount or special promotion to ‘Like’ your Facebook fan page.
                                  • Create a community on your Facebook page by allowing your fans to post videos, photos, questions, testimonials, stories and reviews.
                                  • Add a link to your Facebook fan page from your email signatures.

                                    Sharing

                                      GoECart merchants have the Facebook Share feature built-in which allows shoppers to share products with their Facebook friends. Each Facebook user on average has over 130 friends so this can result in a lot of free publicity for your site.

                                        When you make a post about a new product, sale, promotion, poll, contest, giveaway or big announcement, make sure that the content does not a hard sell. You want your fans to naturally circulate that message i.e. “share” the post with their friends.

                                          Marketing on Facebook

                                            Use the Static FBML box to create a custom landing page and configure that as your default fan page. You can then add media and use this page to get the user to suggest your fan page to their friends. Check out 40 Great Examples of Facebook Fan Page Designs to see some great examples of how companies are using their FBML page.

                                              Get Your Custom URL

                                                You can tell which companies are working the social media compared to those just starting out by looking at their Facebook URL. Once you have at least 25 friends or fans, you can then change your fan page URL to facebook.com/YourCompanyName

                                                  After you have secured your vanity URL you should also claim your Facebook Places page and merge it into your Facebook fan page. Facebook gives you the option to merge these two pages when you claim your Places page.

                                                    Once you have merged your Place with your Page, your page will be updated with a richer design that includes Place information such as maps and check-ins. The core Page content – Photos, Videos and Events will remain, as well as any custom tabs. You will also keep your existing vanity URL if applicable.

                                                      This will help you stand out from the crowd as most Facebook fan pages are not merged with their Places page since this is a brand new feature.

                                                        Facebook Ads

                                                          Facebook allows you to show ads to users who are fans, users who are not fans, and friends of fans. You can also target your audience by location, age, gender, and interests and pay either on a CPC or CPM basis. Best of all there is very little competition right now which means you can reach more users for a much lower cost than Google Adwords. Learn more about the Facebook Ads secrets.

                                                            Leverage the power of Facebook with GoECart

                                                              A worldwide leader in on-demand ecommerce applications, GoECart offers unique solutions to help ecommerce businesses of all sizes to sell more by harnessing the power of social media. GoECart’s Facebook integration enables merchants to tailor their marketing efforts to attract more customers to digital storefronts and drive more sales.

                                                                By utilizing GoECart’s ecommerce platform you will be able to quickly and easily embed Facebook’s wildly popular “Like” and “Share” buttons on every product page in your website. This will enable your customers to Like your products or services and post them in a single click right to their personal Facebook profile page and their friends’ news feed!

                                                                  Visit GoECart today and join hundreds of companies that have relied on GoECart to Sell More™ via social media channels.

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                                                                  Get on Board the Social Network Bandwagon

                                                                  Over the past few years, “social network” websites have attained a rock-star level of popularity with companies like MySpace.com and Facebook now among the most visited U.S.-based destinations online.

                                                                    Social networks provide a variety of web community portal features that let users create profiles, describe their interests, share their thoughts in blogs or postings, and connect with other people, among other things. The sites also provide an excellent opportunity for web merchants to market their products and conduct market research at a low cost. So hop on board the social network bandwagon and start reaping the benefits that social networks can bring!

                                                                      Popular Social Network Websites

                                                                        MySpace.com

                                                                          MySpace.com is the largest and arguably the most popular social network web in the world. The company’s slogan is “a place for friends.” The site provides an interactive network of profiles, groups, photos, blogs, MP3s, videos, and e-mail services. According to web watchdog firm Alexa Internet, MySpace is the world’s fourth most popular English website and the sixth most popular site in the world. MySpace has also become an influential part of popular culture with a whopping 105 million members and 230,000 new registrations per day.

                                                                            Facebook.com

                                                                              Facebook.com is a highly interactive web community that targets high school, college, university, military, and other organization-based membership. The name of the site is based on the paper “facebooks” that many colleges give to incoming students, faculty, and staff depicting members of the campus community. Facebook has the largest number of registered users among college-oriented sites with over 7.5 million U.S. college students and 20,000 new accounts being created daily. According to comScore Networks’ MediaMetrix, Facebook is the seventh most trafficked site in the United States.

                                                                                Yahoo! 360

                                                                                  Yahoo! 360, currently in beta release, is a “personal communication portal” similar to MySpace and Facebook. It integrates many popular features of social networking, blogging, and photo sharing sites. A user may create a personal profile and even a web site, share their photos from Yahoo! Photos, maintain a blog, and a list of local reviews. Members can also see which friends are currently online. The service is available to Yahoo! users over the age of 18 in the United States, the United Kingdom, France, Germany, Canada, Australia, and Japan.

                                                                                    orkut.com

                                                                                      Named after its creator, Google employee Orkut Buyukkokten, orkut is a social network service provided by Google that is “designed to help users meet new friends and maintain existing relationships.” Orkut is similar to MySpace but goes a step further by permitting smaller subset communities of users. It is also invitation-only; new users must be invited to join by a member.

                                                                                        Opportunities for Web Merchants

                                                                                          Online social networks are similar to real-world communities in that they allow everyday people organized around specific interests to interact and share thoughts and ideas. This presents a number of marketing opportunities for the ecommerce merchant that include those listed below.

                                                                                          • Focused advertising: Social network sites provide a meeting ground for people with similar attitudes, preferences, and even buying patterns. As an online store owner, this makes those sites an ideal platform for advertising your store. Social networks exist in just about every demographic category. Online store owners would do well to find out the most popular networks frequented by your targeted demographic and advertise there.
                                                                                          • Targeted demographic marketing: Social network sites are wildly popular with the under 30 set. As a result, musicians, TV and movie producers, global corporations, and politicians have been successful at leveraging this new phenomenon to get their message out to the young adult community.
                                                                                          • Viral marketing: Because of the open, unbiased nature of these sites, product recommendations posted on them are generally considered more credible and have less chance of being discarded as marketing slant. Consequently, consumers often use these sites to research product information before they make a buying decision. Encourage your customers to weigh in about the products and services on these sites and watch your sales soar!
                                                                                          • Free market research: Organizations can gauge a lot about market trends by evaluating what customers are writing about over social networks. In the real world, a marketer might discover what fashions are hot attending cocktail parties and other social events. A similar understanding of trends in fashion, music, wine, and popular culture can now attained by frequenting social network sites.

                                                                                            For More Information

                                                                                              There are dozens of other social networking sites that cater to a wide variety of interests and needs. Among them are Flickr, a photo sharing site; Friendster which is a lot like MySpace; and LinkedIn, which targets business users. And new networks are popping up at a dizzying pace.

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